A Longstanding Partnership in Design, Print, and Display

Hush Puppies

Introduction

Our collaboration with Hush Puppies transcends typical client-service provider dynamics, evolving into a deeply integrated partnership. Over the years, we at The Print Factory have become an essential extension of their team, catering to their dynamic needs with bi-monthly or monthly window changeovers. This case study delves into this flourishing relationship, underlining our role in design, print, installation, and beyond.

Client
Hush Puppies
Work Type
Concept Design
Large Format Print and Display
National Campaign Rollout
Installation and Project Management
Industry
Retail
Our collaboration with Hush Puppies transcends typical client-service provider dynamics, evolving into a deeply integrated partnership. Over the years, we at The Print Factory have become an essential extension of their team, catering to their dynamic needs with bi-monthly or monthly window changeovers. This case study delves into this flourishing relationship, underlining our role in design, print, installation, and beyond.

Faced with the challenge of keeping their store displays fresh and aligned with the marketing calendar, Hush Puppies required a partner who could not only adapt to frequent changes but also anticipate them. The Print Factory stepped in to fill this vital role. Initially tasked with executing provided designs, our involvement matured into a full-spectrum service, encompassing design creation,production management, and more, especially as we filled in for key team members on leave. Our journey with Hush Puppies showcases our adaptability and commitment to growing alongside our clients.

Our approach to this enduring partnership has always been proactive and thoughtful. With an end-to-end service mindset, we tackled each campaign with the knowledge that we would oversee its entire lifecycle. This foresight allowed us to anticipate and mitigate potential challenges, whether they were related to material selection, colour matching, or installation complexities. Our recent investments in advanced printing technology further bolstered our ability to deliver vibrant, high-quality prints that truly standout.

The integration of the Epson 9 Colour and Latex R Seriesprinters marked a significant leap in our printing capabilities. These printers come equipped with extended colour gamuts, allowing for more vibrant and diverse colour reproduction. This was especially beneficial for Hush Puppies, known for their use of bright, solid colours in branding. These printers are not just about colour accuracy; they bring versatility to the table. With the ability to print across a range of media – from rigid to flexible – and incorporate varying opacities and densities, we provided Hush Puppies with abroader spectrum of visual options. The use of latex inks also aligned with our commitment to sustainability, reducing environmental impact without compromising on quality.

Our installation process, too, was streamlined with these technological enhancements. We could deliver more visually striking and impactful displays across their 8 or 9 sites, each stringently audited for precision. The relationship we’ve built with the staff at Hush Puppies over theyears facilitated smoother installations, as our installers were familiar witheach site's specific requirements.

Incorporating these technologies didn't just enhance our service delivery; it also expanded our ability to be agile and responsive. Whether it was last-minute changes for retail event signage or adapting to sudden shifts in the market, our upgraded printing capabilities allowed us to respond with speed and efficiency without sacrificing quality. This holistic strategy that continues to evolve has ensured not just the successful execution of each campaign but also seamless integration into the ever-changing retail environment of Hush Puppies.

Reflecting on our relationship with Hush Puppies, it's not just the high-calibre campaigns that we take pride in; it's the trust and mutual respect we've cultivated. Our journey with them is a testament to our philosophy of being more than just a service provider – we are a partner in growth, innovation, and excellence. As we continue to push the boundaries of design, print, and display, we lookforward to further strengthening this bond and exploring new horizons together.

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The Print Factory has been an incredible partner to Hush Puppies. They have surpassed our expectations with their proactive approach, commitment to excellence, and an array of print production resources and capabilities. Their large-format print, top-notch design, and flawless installations have been crucial in the ever-changing retail market. The Print Factory has become an important strategic partner in our growth and innovation. The trust and mutual respect cultivated over the years make them an indispensable asset to Hush Puppies. We look forward to continuing our journey of pushing design and print production boundaries and achieving excellence together.
Nikki Novakovic
Marketing Manager
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